Refund Policy
Refund Policy
This policy covers card payments made to DREAM WHEELS GROUP INC. for Inspiration Hub. Those payments are administrative service fees and membership fees, in U.S. dollars. Vehicle rent, deposits, purchase prices, and trip earnings are not charged on this card and are not refunded here.
1. Administrative requests
- Before payment: if you decline the amount due or cancel, there is no card charge and no refund to process.
- After payment, before work starts: you may ask for a refund. We review the request within a reasonable time.
- After work has started: a refund may be partial or declined, depending on work already done and third-party fees already spent.
- If we or the service provider cannot complete the agreed work: we refund the unused portion, or the full amount when none of the work can be used.
Government, insurer, or other third-party charges that have already been paid out are generally not refunded by us.
2. Membership
After a membership is activated, the fee is generally not refunded, except for a duplicate charge or where the law requires a refund. Unused days are not automatically pro-rated unless we agree in writing. You start each renewal yourself. Letting a membership expire does not create a refund.
3. How a refund is paid
An approved refund goes back to the original card when the processor allows it. The card network sets the time to appear on your statement, often several business days after we submit it.
4. How to ask
Email operations@inspirationtravel.world or call +1 (212) 734-9110. Hours: daily, 9:00 a.m.–9:00 p.m. Eastern Time.
Include your registered mobile number, the ticket or payment number, and the reason. For a billing error, contact us within 14 days of the statement date when you can. See also the Terms of Service.